SiteGround is one of the biggest hosting companies hosting over 2 million websites. They are actually celebrating their 15th anniversary in 2019.
Although SiteGround bills in USD, their hosting plans are some of the best around. SiteGround is specifically known for their amazing and friendly support team.
Plans and Pricing
SiteGround offers 3 shared web hosting plans:
Their first plan is the Startup plan which allows you to host 1 domain or website. You get access to their free site builder, Lets Encrypt SSL certificates and free daily backups. Most hosting companies charge an extra fee for backups so this is definitely an added bonus.
Their second plan is called GrowBig and this lets you host unlimited websites with 20GB of disk space. They claim you can get about 25,000 visitors per month on the plan. On the GrowBig plan you get On-Demand backups so you can create a backup just before you do a website update for example.
Their third plan is called GoGeek which is targeted towards small businesses ans busy websites. It comes with everything above plus you get priority support. It also includes SuperCacher which is their own website caching technology and improves performance by caching images and css. If you use WordPress then you’ll benefit from the caching system.
Our test account at SiteGround was on the GrowBig plan. Let me tell you, their hosting servers are FAST. They use SSD drives in their servers which makes a massive difference when it comes to database performance.
The price depends on the billing cycle you choose. Like most hosting companies, the price is cheaper when you choose their longest billing cycle which is 36 months. They also offer a few addons such as domain privacy which I absolutely recommend if you want to avoid spam and robo-calls. Domain privacy hides all of your personal information from anyone who does a WHOIS search on your domain name. Domain privacy is billed annually at $12.
Unfortunately SiteGround doesn’t include a free domain name which is a downside as almost every other host offers a free domain when you buy a web hosting plan. Domain registration is $15.95/yr.
Website Speed and Overall Performance
SiteGround servers are fast. In fact, they were the fastest hosting platform we tested. They use SSD drives with PHP 7 and OpCache. They also include a free CDN which means your website will load from the closest server to the end user. It’s pretty remarkable how they have designed such an amazing platform for shared web hosting. We literally had no speed issues and our test site loaded instantly.
SiteGround Customer Support
Customer service is where SiteGround really shines. With 2 million websites hosted and over 400 employees available 24/7 they are one of the best hosts when it comes to customer service. When we called their toll-free number we had a rep within seconds, literally.
Answering the phone quickly is one thing but the support reps are helpful and will guide you when you need. They really are some of the best tech support agents we’ve come across.
Their average ticket response is under 10 minutes. Phone and Live Chats are answered in seconds. They also have in-depth tutorials and support documentation from getting started to advanced technical questions. They even host webinars if you’re interested in learning about their web hosting features.
SiteGround Control Panel
SiteGround use cPanel as their hosting control panel interface. We’ve said it before, if a hosting company uses cPanel it’s a good sign. cPanel is your control panel to manage your account from uploading your website to creating email accounts and even checking your visitor stats and traffic analytics.
If you’re not familiar with cPanel they have tons of documentation on how to use cPanel and get the most out of your SiteGround hosting plan. If you’re looking for fast and secure web hosting with some of the best support around then SiteGround is the way to go!
- Insanely Fast Servers
- Friendly and Helpful Support
- cPanel Control Panel
- Highly Recommended for WordPress websites
- No Free domain name
- Do not have servers in Canada
Fast servers and official recommended by WordPress, SiteGround is the perfect choice for hosting your website. You'll have access to their amazing support team from day one. Truly one of the best web hosting providers around.